--- title: "Our Promise - 100% Money Back Guarantee Policy" description: "BIORESTORE stands by the quality of our product & it’s results, if you are not satisfied we offer a ‘’no fuss’’ Money Back Guarantee Policy." url: "https://bio-restore.clearagency.ai/money-back-guarantee-policy" canonical: "https://bio-restore.clearagency.ai/money-back-guarantee-policy" markdown_url: "https://bio-restore.clearagency.ai/money-back-guarantee-policy.md" site: "BIORESTORE" publisher: "BIORESTORE" language: "en-US" updated: "2026-11-12" breadcrumbs: - "Home: https://bio-restore.clearagency.ai/" - "Our Promise - 100% Money Back Guarantee Policy: https://bio-restore.clearagency.ai/money-back-guarantee-policy" translations: - "da-DK: https://bio-restore.clearagency.ai/da/penge-tilbage-garanti-politik" - "de-DE: https://bio-restore.clearagency.ai/de/money-back-guarantee-policy" - "fr-FR: https://bio-restore.clearagency.ai/fr/politique-de-garantie-de-remboursement" - "ja-JP: https://bio-restore.clearagency.ai/ja/money-back-guarantee-policy" - "lv-LV: https://bio-restore.clearagency.ai/lv/money-back-guarantee-policy" - "nl-NL: https://bio-restore.clearagency.ai/nl/money-back-guarantee-policy" - "sv-SE: https://bio-restore.clearagency.ai/sv/money-back-guarantee-policy" x_default: "https://bio-restore.clearagency.ai/money-back-guarantee-policy" --- # Our Promise - 100% Money Back Guarantee Policy > BIORESTORE stands by the quality of our product & it’s results, if you are not satisfied we offer a ‘’no fuss’’ Money Back Guarantee Policy. ## Money Back Guarantee Policy Last updated: [18, January, 2024] PURPOSE: At BIORESTORE, we are committed to delivering high-quality, effective products. If you feel that any of our products do not meet your expectations, we proudly offer a hassle-free money-back guarantee. NO QUESTIONS ASKED GUARANTEE: While we strive to resolve issues and improve through feedback, we respect every customer's choice. If you’re unsatisfied, our money-back guarantee ensures a hassle-free resolution, whether through replacement or a full refund. PROOF OF PURCHASE: Valid proof of purchase is required to claim a refund. This can be a receipt or an invoice showing the purchase was made from BIORESTORE or an authorized retailer. The money back guarantee is only valid for customers who have purchased BIORESTORE via www.bio-restore.com *Customers purchasing BIORESTORE from an approved retailer should send proof of purchase to hello@bio-restore.com for further info and resolution. TIME LIMIT: Claims for refunds must be made within 30 days from the date of purchase. We believe this provides ample time for customers to evaluate the effectiveness of BIORESTORE. LIMITATIONS: Each customer is entitled to a single refund claim per product purchased. This limitation is in place to prevent the misuse of our refund policy. Any subsequent claims from the same customer will be subject to additional scrutiny. CLAIM PROCESS: Refund claims should be sent to our customer service team, along with the required evidence and proof of purchase. Once your claim is received and inspected, we will notify you of the approval or rejection of your refund. If your claim is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 14 business days. CHANGES TO THE POLICY: BIORESTORE reserves the right to modify or change the terms of this policy at any time without prior notice. By purchasing and using our product (s), you agree to abide by the latest version of our money back guarantee policy, as published on our official website. ## Related pages **Main pages** - [Sustainable Laundry Treatments & Fabric Care Solutions](https://bio-restore.clearagency.ai/) ([Markdown](https://bio-restore.clearagency.ai/home.md)): Discover the future of fabric care with BIORESTORE, your ultimate solution for sustainable laundry treatments. Restore and rejuvenate your garments with eco-friendly, effective results - [The Future of Laundry Treatments & Clothing Care](https://bio-restore.clearagency.ai/about) ([Markdown](https://bio-restore.clearagency.ai/about.md)): Learn more about the founders that fired themselves from fashion, with the aim for a more sustainable future for the fashion industry & your wardrobe. - [Ads Creative Expert](https://bio-restore.clearagency.ai/ads-creative-expert) ([Markdown](https://bio-restore.clearagency.ai/ads-creative-expert.md)): BIORESTORE - [Amazon Expert](https://bio-restore.clearagency.ai/amazon-expert) ([Markdown](https://bio-restore.clearagency.ai/amazon-expert.md)): BIORESTORE - [B2B Inquiry](https://bio-restore.clearagency.ai/b2b-inquiry) ([Markdown](https://bio-restore.clearagency.ai/b2b-inquiry.md)): BIORESTORE - [B2B Registration Form](https://bio-restore.clearagency.ai/b2b-registration) ([Markdown](https://bio-restore.clearagency.ai/b2b-registration.md)): BIORESTORE - [B2B Registration Success](https://bio-restore.clearagency.ai/b2b-registration-success) ([Markdown](https://bio-restore.clearagency.ai/b2b-registration-success.md)): BIORESTORE - [BIORESTORE B2B](https://bio-restore.clearagency.ai/biorestore-b2b) ([Markdown](https://bio-restore.clearagency.ai/biorestore-b2b.md)): BIORESTORE - [BIORESTOREXHM](https://bio-restore.clearagency.ai/biorestorexhm) ([Markdown](https://bio-restore.clearagency.ai/biorestorexhm.md)): Exclusive H&M Nordic Member App Discount on BIORESTORE! Enjoy eco-friendly textile care that extends garment life with this special offer for members. - [BiorestoreXPolarnOPyret](https://bio-restore.clearagency.ai/biorestorexpolarnopyret) ([Markdown](https://bio-restore.clearagency.ai/biorestorexpolarnopyret.md)): BIORESTORE - [Career](https://bio-restore.clearagency.ai/career) ([Markdown](https://bio-restore.clearagency.ai/career.md)): BIORESTORE - [Get in touch and contact us](https://bio-restore.clearagency.ai/contact) ([Markdown](https://bio-restore.clearagency.ai/contact.md)): Do you have a question about BIORESTORE, follow the link for our contact information. - [CRM Specialist](https://bio-restore.clearagency.ai/crm-specialist) ([Markdown](https://bio-restore.clearagency.ai/crm-specialist.md)): BIORESTORE - [Excl](https://bio-restore.clearagency.ai/excl) ([Markdown](https://bio-restore.clearagency.ai/excl.md)): BIORESTORE - [BIORESTORE FAQs - Everything you need to know](https://bio-restore.clearagency.ai/faqs) ([Markdown](https://bio-restore.clearagency.ai/faqs.md)): Do you have a question about product usage, instructions, how to, ingredients or product safety – check out the Frequently Asked Questions page. - [Full Stack Developer](https://bio-restore.clearagency.ai/full-stack-developer) ([Markdown](https://bio-restore.clearagency.ai/full-stack-developer.md)): BIORESTORE - [H&M Foundation Global Change Award Winners 2022](https://bio-restore.clearagency.ai/gcapage) ([Markdown](https://bio-restore.clearagency.ai/gcapage.md)): H&M Foundation Global Change Award Winners BIORESTORE are shaking up the fashion industry putting a new spin on laundry with sustainable clothing & textile care - [Invoice](https://bio-restore.clearagency.ai/invoice) ([Markdown](https://bio-restore.clearagency.ai/invoice.md)): BIORESTORE - [Job Open Application](https://bio-restore.clearagency.ai/job-open-application) ([Markdown](https://bio-restore.clearagency.ai/job-open-application.md)): About the job Welcome to BIORESTORE! We are a leading innovator in the field of sustainable garment rejuvenation technologies, striving to redefine the boundaries of textile sustainability and responsible fashion. Our mission is to develop groundbreaking solutions that revitalize garments, promote a - [Marketing Assets](https://bio-restore.clearagency.ai/marketing-assets) ([Markdown](https://bio-restore.clearagency.ai/marketing-assets.md)): 📄 Download (PDF) - [NFC](https://bio-restore.clearagency.ai/nfc) ([Markdown](https://bio-restore.clearagency.ai/nfc.md)): BIORESTORE - [Odour Defense Page](https://bio-restore.clearagency.ai/odour-defense-page) ([Markdown](https://bio-restore.clearagency.ai/odour-defense-page.md)): BIORESTORE - [Open application](https://bio-restore.clearagency.ai/open-application) ([Markdown](https://bio-restore.clearagency.ai/open-application.md)): BIORESTORE - [Privacy Policy Your Data, Secure & Protected](https://bio-restore.clearagency.ai/privacy-policy) ([Markdown](https://bio-restore.clearagency.ai/privacy-policy.md)): Learn how BIORESTORE protects your privacy. Our policy ensures secure data handling, transparency, and compliance for a safe and trusted shopping experience. - [Product Knowledge](https://bio-restore.clearagency.ai/product-knowledge) ([Markdown](https://bio-restore.clearagency.ai/product-knowledge.md)): BIORESTORE - [Return Policy](https://bio-restore.clearagency.ai/return-policy) ([Markdown](https://bio-restore.clearagency.ai/return-policy.md)): BIORESTORE has a 30-day return policy from the date you have received your order. To be eligible for a return, your item must be in the same condition that you received it, unopened, unused, and in a condition which can be resold. NOTE: If your purchase is opened after purchase, we will not be able - [BIORESTORE Shipping & Returns - Hassel free, Fast & Easy Refunds](https://bio-restore.clearagency.ai/shipping-returns) ([Markdown](https://bio-restore.clearagency.ai/shipping-returns.md)): Explore the BIORESTORE Shipping & Returns policy. Enjoy fast delivery, hassle-free returns, and easy refunds to ensure a seamless shopping experience. - [Where to Buy BIORESTORE - Stockists & Store Locator](https://bio-restore.clearagency.ai/stockists) ([Markdown](https://bio-restore.clearagency.ai/stockists.md)): Find where to buy BIORESTORE Award Winning laundry treatments & sustainable clothing care at our global stockists – refresh, renew & revive your wardrobe now. - [Discover Sustainable Laundry Treatment Solutions & Clothing Care -BIORESTORE](https://bio-restore.clearagency.ai/sustainability) ([Markdown](https://bio-restore.clearagency.ai/sustainability.md)): Discover BIORESTORE Award Winning laundry treatments and clothing care to prolong the life of clothing & fashion in 1 home laundry wash. - [The science behind BIORESTORE - How it work](https://bio-restore.clearagency.ai/technology) ([Markdown](https://bio-restore.clearagency.ai/technology.md)): Discover how BIORESTORE works by taking a look at the science behind restoring the shape and texture of your clothing. - [Terms & Conditions](https://bio-restore.clearagency.ai/terms-conditions) ([Markdown](https://bio-restore.clearagency.ai/terms-conditions.md)): Try Now, Pay Later Program Overview When you order a product under the “Try Now, Pay Later” program, you will not be charged immediately. The payment is authorized and held at the time of purchase. You have 14 days from the delivery date to try the product. Payment Authorization At the time of purch ## How to cite BIORESTORE. “Our Promise - 100% Money Back Guarantee Policy”. BIORESTORE, 2026-11-12. https://bio-restore.clearagency.ai/money-back-guarantee-policy (accessed ). ## Company & contact - **Company:** BIORESTORE - **Address:** Gästrikegatan 14 113 56 Stockholm Sweden, 113 56 Stockholm - **General enquiries:** [hello@bio-restore.com](mailto:hello@bio-restore.com) - **About:** BIORESTORE AB Providing science based sustainable Laundry Re-Tergent™ Treatments for the fashion Industry & your wardrobe **Other languages:** [Dansk](https://bio-restore.clearagency.ai/da/penge-tilbage-garanti-politik.md) · [Deutsch](https://bio-restore.clearagency.ai/de/money-back-guarantee-policy.md) · [Français](https://bio-restore.clearagency.ai/fr/politique-de-garantie-de-remboursement.md) · [日本語](https://bio-restore.clearagency.ai/ja/money-back-guarantee-policy.md) · [Latviešu](https://bio-restore.clearagency.ai/lv/money-back-guarantee-policy.md) · [Nederlands](https://bio-restore.clearagency.ai/nl/money-back-guarantee-policy.md) · [Svenska](https://bio-restore.clearagency.ai/sv/money-back-guarantee-policy.md) --- [View on site](https://bio-restore.clearagency.ai/money-back-guarantee-policy) · [Site index for agents (llms.txt)](https://bio-restore.clearagency.ai/llms.txt)