--- title: "BIORESTORE FAQs - Everything you need to know" description: "Do you have a question about product usage, instructions, how to, ingredients or product safety – check out the Frequently Asked Questions page." url: "https://bio-restore.clearagency.ai/de/faqs" canonical: "https://bio-restore.clearagency.ai/de/faqs" markdown_url: "https://bio-restore.clearagency.ai/de/faqs.md" site: "BIORESTORE" publisher: "BIORESTORE" language: "de-DE" updated: "2026-11-12" breadcrumbs: - "Startseite: https://bio-restore.clearagency.ai/de/" - "BIORESTORE FAQs - Everything you need to know: https://bio-restore.clearagency.ai/de/faqs" translations: - "da-DK: https://bio-restore.clearagency.ai/da/faqs" - "fr-FR: https://bio-restore.clearagency.ai/fr/faqs" - "ja-JP: https://bio-restore.clearagency.ai/ja/faqs" - "lv-LV: https://bio-restore.clearagency.ai/lv/faqs" - "nl-NL: https://bio-restore.clearagency.ai/nl/faqs" - "sv-SE: https://bio-restore.clearagency.ai/sv/faqs" - "en-US: https://bio-restore.clearagency.ai/faqs" x_default: "https://bio-restore.clearagency.ai/faqs" --- # BIORESTORE FAQs - Everything you need to know > Do you have a question about product usage, instructions, how to, ingredients or product safety – check out the Frequently Asked Questions page. FAQs Shipping & Returns What payment methods do you offer? At BIORESTORE, we offer secure and encrypted transactions for all of your orders. You can choose from the following payment methods: • Credit Cards: VISA, Maestro, MasterCard, AMEX, UnionPay. • Klarna: Flexible payment options for your convenience. Do you offer shipping worldwide? Our shipping is currently available in the EU, UK & THE NORDICS. How can I cancel my order? To cancel your order, please contact our customer service team as soon as possible. You can reach us via hello@bio-restore.com or through our website’s contact form. If your order has not been processed or shipped, we will be happy to assist with the cancellation. Once shipped, cancellations may not be possible, but you can refer to our return policy for further options. What is your return policy? BIORESTORE has a 30-day return policy from the date you receive your order. To be eligible for a return, your item must be in the same condition as when you received it: unopened, unused, and in resalable condition. NOTE: If your purchase is opened after delivery, we will not be able to offer a refund. For any further questions regarding returns, feel free to contact us at :hello@bio-restore.com. Customs duties, import taxes, and any additional shipping charges policy? All customs duties, import taxes, and any additional charges related to international shipping are the sole responsibility of the customer. Restore Cotton Do I add BIORESTORE Cotton to the detergent dispenser drawer? At BIORESTORE, we offer secure and encrypted transactions for all of your orders. You can choose from the following payment methods: • Credit Cards: VISA, Maestro, MasterCard, AMEX, UnionPay. • Klarna: Flexible payment options for your convenience. How many garments can be restored with 1 box of Restore cotton? Our shipping is currently available in the EU, UK & THE NORDICS. Can I mix BIORESTORE Cotton with my regular laundry detergent in the same wash? To cancel your order, please contact our customer service team as soon as possible. You can reach us via hello@bio-restore.com or through our website’s contact form. If your order has not been processed or shipped, we will be happy to assist with the cancellation. Once shipped, cancellations may not be possible, but you can refer to our return policy for further options. Is BIORESTORE Cotton safe to use? BIORESTORE has a 30-day return policy from the date you receive your order. To be eligible for a return, your item must be in the same condition as when you received it: unopened, unused, and in resalable condition. NOTE: If your purchase is opened after delivery, we will not be able to offer a refund. For any further questions regarding returns, feel free to contact us at :hello@bio-restore.com. Odour Defense What is BIORESTORE Odour Defense? At BIORESTORE, we offer secure and encrypted transactions for all of your orders. You can choose from the following payment methods: • Credit Cards: VISA, Maestro, MasterCard, AMEX, UnionPay. • Klarna: Flexible payment options for your convenience. How many washes can I expect from one treatment of BIORESTORE Odour Defense? Our shipping is currently available in the EU, UK & THE NORDICS. Is BIORESTORE Odour Defense safe for my family and the environment? To cancel your order, please contact our customer service team as soon as possible. You can reach us via hello@bio-restore.com or through our website’s contact form. If your order has not been processed or shipped, we will be happy to assist with the cancellation. Once shipped, cancellations may not be possible, but you can refer to our return policy for further options. Can I use BIORESTORE Odour Defense with other laundry detergents? BIORESTORE has a 30-day return policy from the date you receive your order. To be eligible for a return, your item must be in the same condition as when you received it: unopened, unused, and in resalable condition. NOTE: If your purchase is opened after delivery, we will not be able to offer a refund. For any further questions regarding returns, feel free to contact us at :hello@bio-restore.com. Textile Conditioner What is BIORESTORE Textile Conditioner and how does it work? At BIORESTORE, we offer secure and encrypted transactions for all of your orders. You can choose from the following payment methods: • Credit Cards: VISA, Maestro, MasterCard, AMEX, UnionPay. • Klarna: Flexible payment options for your convenience. Can I mix BIORESTORE Textile Conditioner with my regular laundry softeners? Our shipping is currently available in the EU, UK & THE NORDICS. Is BIORESTORE Textile Conditioner safe to use? To cancel your order, please contact our customer service team as soon as possible. You can reach us via hello@bio-restore.com or through our website’s contact form. If your order has not been processed or shipped, we will be happy to assist with the cancellation. Once shipped, cancellations may not be possible, but you can refer to our return policy for further options. Is BIORESTORE Textile Conditioner safe for all types of fabrics? BIORESTORE has a 30-day return policy from the date you receive your order. To be eligible for a return, your item must be in the same condition as when you received it: unopened, unused, and in resalable condition. NOTE: If your purchase is opened after delivery, we will not be able to offer a refund. For any further questions regarding returns, feel free to contact us at :hello@bio-restore.com. How long does the softness from BIORESTORE Textile Conditioner last? All customs duties, import taxes, and any additional charges related to international shipping are the sole responsibility of the customer. Super White What is BIORESTORE Super White? At BIORESTORE, we offer secure and encrypted transactions for all of your orders. You can choose from the following payment methods: • Credit Cards: VISA, Maestro, MasterCard, AMEX, UnionPay. • Klarna: Flexible payment options for your convenience. How do I use BIORESTORE Super White? Our shipping is currently available in the EU, UK & THE NORDICS. Is BIORESTORE Super White safe for all types of fabrics? To cancel your order, please contact our customer service team as soon as possible. You can reach us via hello@bio-restore.com or through our website’s contact form. If your order has not been processed or shipped, we will be happy to assist with the cancellation. Once shipped, cancellations may not be possible, but you can refer to our return policy for further options. How long does the brightening effect of BIORESTORE Super White last? BIORESTORE has a 30-day return policy from the date you receive your order. To be eligible for a return, your item must be in the same condition as when you received it: unopened, unused, and in resalable condition. NOTE: If your purchase is opened after delivery, we will not be able to offer a refund. For any further questions regarding returns, feel free to contact us at :hello@bio-restore.com. Water Seal What is BIORESTORE Water Seal and how does it work? At BIORESTORE, we offer secure and encrypted transactions for all of your orders. You can choose from the following payment methods: • Credit Cards: VISA, Maestro, MasterCard, AMEX, UnionPay. • Klarna: Flexible payment options for your convenience. How do I use BIORESTORE Water Seal effectively? Our shipping is currently available in the EU, UK & THE NORDICS. Is BIORESTORE Water Seal safe for all types of fabrics? To cancel your order, please contact our customer service team as soon as possible. You can reach us via hello@bio-restore.com or through our website’s contact form. If your order has not been processed or shipped, we will be happy to assist with the cancellation. Once shipped, cancellations may not be possible, but you can refer to our return policy for further options. What makes BIORESTORE Water Seal environmentally friendly? BIORESTORE has a 30-day return policy from the date you receive your order. To be eligible for a return, your item must be in the same condition as when you received it: unopened, unused, and in resalable condition. NOTE: If your purchase is opened after delivery, we will not be able to offer a refund. For any further questions regarding returns, feel free to contact us at :hello@bio-restore.com. ## Verwandte Seiten **Hauptseiten** - [Erfahren Sie mehr über das Team und das Ziel von BIORESTORE](https://bio-restore.clearagency.ai/de/about) ([Markdown](https://bio-restore.clearagency.ai/de/about.md)): Erfahren Sie mehr über die Gründer, die sich selbst aus der Modebranche herausgefeuert haben, mit dem Ziel einer nachhaltigeren Zukunft für die Modebranche und Ihren Kleiderschrank. - [Ads Creative Expert](https://bio-restore.clearagency.ai/de/ads-creative-expert) ([Markdown](https://bio-restore.clearagency.ai/de/ads-creative-expert.md)): BIORESTORE - [Amazon Expert](https://bio-restore.clearagency.ai/de/amazon-expert) ([Markdown](https://bio-restore.clearagency.ai/de/amazon-expert.md)): BIORESTORE - [B2B Inquiry](https://bio-restore.clearagency.ai/de/b2b-inquiry) ([Markdown](https://bio-restore.clearagency.ai/de/b2b-inquiry.md)): BIORESTORE - [B2B Registration Form](https://bio-restore.clearagency.ai/de/b2b-registration) ([Markdown](https://bio-restore.clearagency.ai/de/b2b-registration.md)): BIORESTORE - [B2B Registration Success](https://bio-restore.clearagency.ai/de/b2b-registration-success) ([Markdown](https://bio-restore.clearagency.ai/de/b2b-registration-success.md)): BIORESTORE - [Offene Stellenbewerbung](https://bio-restore.clearagency.ai/de/bewerbung-auf-offene-stelle) ([Markdown](https://bio-restore.clearagency.ai/de/bewerbung-auf-offene-stelle.md)): Über die Stelle Willkommen bei BIORESTORE! Wir sind ein führender Innovator auf dem Gebiet nachhaltiger Technologien zur Verjüngung von Kleidungsstücken und streben danach, die Grenzen der textilen Nachhaltigkeit und verantwortungsvollen Mode neu zu definieren. Unsere Mission ist es, bahnbrechende L - [BIORESTORE B2B](https://bio-restore.clearagency.ai/de/biorestore-b2b) ([Markdown](https://bio-restore.clearagency.ai/de/biorestore-b2b.md)): BIORESTORE - [BIORESTOREXHM](https://bio-restore.clearagency.ai/de/biorestorexhm) ([Markdown](https://bio-restore.clearagency.ai/de/biorestorexhm.md)): Exklusiver Rabatt auf BIORESTORE – Nachhaltige Textilpflege für Mitglieder der H&M Nordic Member App. Entdecken Sie unser Sonderangebot für Nutzer der H&M Nordic Member App! Genießen Sie einen exklusiven Rabatt auf BIORESTORE, die umweltfreundliche Textilpflegelösung, die die Lebensdauer Ihrer Kleid - [BiorestoreXPolarnOPyret](https://bio-restore.clearagency.ai/de/biorestorexpolarnopyret) ([Markdown](https://bio-restore.clearagency.ai/de/biorestorexpolarnopyret.md)): BIORESTORE - [Haben Sie Fragen zu BIORESTORE? Nehmen Sie Kontakt mit uns auf](https://bio-restore.clearagency.ai/de/contact) ([Markdown](https://bio-restore.clearagency.ai/de/contact.md)): Wenn Sie Fragen zu BIORESTORE haben, klicken Sie auf den Link, um unsere Kontaktinformationen aufzurufen. - [CRM Specialist](https://bio-restore.clearagency.ai/de/crm-specialist) ([Markdown](https://bio-restore.clearagency.ai/de/crm-specialist.md)): BIORESTORE - [exkl](https://bio-restore.clearagency.ai/de/exkl) ([Markdown](https://bio-restore.clearagency.ai/de/exkl.md)): BIORESTORE - [Full Stack Developer](https://bio-restore.clearagency.ai/de/full-stack-developer) ([Markdown](https://bio-restore.clearagency.ai/de/full-stack-developer.md)): BIORESTORE - [Gewinner des H&M Foundation Global Change Award 2022](https://bio-restore.clearagency.ai/de/gcapage) ([Markdown](https://bio-restore.clearagency.ai/de/gcapage.md)): Die Gewinner des H&M Foundation Global Change Award BIORESTORE mischen die Modebranche auf und geben der Wäschepflege mit nachhaltiger Kleidung und Textilpflege eine neue Wendung. - [Kleidung auffrischen und erneuern mit preisgekrönter Textilpflege](https://bio-restore.clearagency.ai/de) ([Markdown](https://bio-restore.clearagency.ai/de/home.md)): Entfernen Sie Knötchen, Noppen und Fusseln aus Stoffen. Bringen Sie verblasste Kleidungsfarben wieder zum Leuchten, erneuern Sie Baumwollkleidung, Textilien und Drucke in nur einem - [Invoice](https://bio-restore.clearagency.ai/de/invoice) ([Markdown](https://bio-restore.clearagency.ai/de/invoice.md)): BIORESTORE - [Karriere](https://bio-restore.clearagency.ai/de/karriere) ([Markdown](https://bio-restore.clearagency.ai/de/karriere.md)): BIORESTORE - [Marketing Assets](https://bio-restore.clearagency.ai/de/marketing-assets) ([Markdown](https://bio-restore.clearagency.ai/de/marketing-assets.md)): 📄 Download (PDF) - [Sehen Sie sich unsere unkomplizierte Geld-zurück-Garantie an](https://bio-restore.clearagency.ai/de/money-back-guarantee-policy) ([Markdown](https://bio-restore.clearagency.ai/de/money-back-guarantee-policy.md)): BIORESTORE steht zur Qualität unseres Produkts und seiner Ergebnisse. Wenn Sie nicht zufrieden sind, bieten wir eine unkomplizierte Geld-zurück-Garantie. - [NFC](https://bio-restore.clearagency.ai/de/nfc) ([Markdown](https://bio-restore.clearagency.ai/de/nfc.md)): BIORESTORE - [Odour Defense Page](https://bio-restore.clearagency.ai/de/odour-defense-page) ([Markdown](https://bio-restore.clearagency.ai/de/odour-defense-page.md)): BIORESTORE - [Open application](https://bio-restore.clearagency.ai/de/open-application) ([Markdown](https://bio-restore.clearagency.ai/de/open-application.md)): BIORESTORE - [Datenschutzerklärung](https://bio-restore.clearagency.ai/de/privacy-policy) ([Markdown](https://bio-restore.clearagency.ai/de/privacy-policy.md)): Letzte Aktualisierung: [20. Juni 2023] Diese Datenschutzrichtlinie beschreibt, wie BIORESTORE Ihre personenbezogenen Daten erfasst, verwendet und offenlegt, wenn Sie www.bio-restore.com besuchen, unsere Dienste nutzen oder einen Kauf tätigen oder anderweitig mit uns kommunizieren. Für die Zwecke die - [Product Knowledge](https://bio-restore.clearagency.ai/de/product-knowledge) ([Markdown](https://bio-restore.clearagency.ai/de/product-knowledge.md)): BIORESTORE - [Rückgabebedingungen](https://bio-restore.clearagency.ai/de/ruckgabebelehrung) ([Markdown](https://bio-restore.clearagency.ai/de/ruckgabebelehrung.md)): BIORESTORE bietet ein 30-tägiges Rückgaberecht ab dem Datum, an dem Sie Ihre Bestellung erhalten haben. Um für eine Rückgabe berechtigt zu sein, muss sich Ihr Artikel in demselben Zustand befinden, in dem Sie ihn erhalten haben, d. h. ungeöffnet, unbenutzt und in einem Zustand, der wiederverkauft we - [BIORESTORE Shipping & Returns - Hassel free, Fast & Easy Refunds](https://bio-restore.clearagency.ai/de/shipping-returns) ([Markdown](https://bio-restore.clearagency.ai/de/shipping-returns.md)): Explore the BIORESTORE Shipping & Returns policy. Enjoy fast delivery, hassle-free returns, and easy refunds to ensure a seamless shopping experience. - [Wo kann man BIORESTORE kaufen? - Händler & Händlersuche](https://bio-restore.clearagency.ai/de/stockists) ([Markdown](https://bio-restore.clearagency.ai/de/stockists.md)): Hier finden Sie Bezugsquellen für die preisgekrönte nachhaltige Kleidungspflege von BIORESTORE bei Händlern weltweit – frischen Sie Ihre Garderobe jetzt auf, erneuern und beleben Sie sie! - [Entdecken Sie nachhaltige Modelösungen und Pflegehinweise](https://bio-restore.clearagency.ai/de/sustainability) ([Markdown](https://bio-restore.clearagency.ai/de/sustainability.md)): Entdecken Sie BIORESTORE, die preisgekrönte nachhaltige Pflege für Kleidung, die die Lebensdauer von Kleidung verlängert und den Kleidungsverschleiß in einer Haushaltswäsche verlangsamt. - [Die Wissenschaft hinter BIORESTORE](https://bio-restore.clearagency.ai/de/technology) ([Markdown](https://bio-restore.clearagency.ai/de/technology.md)): Entdecken Sie, wie BIORESTORE funktioniert, indem Sie einen Blick auf die Wissenschaft hinter der Wiederherstellung der Form und Textur Ihrer Kleidung werfen. - [Allgemeine Geschäftsbedingungen](https://bio-restore.clearagency.ai/de/terms-conditions) ([Markdown](https://bio-restore.clearagency.ai/de/terms-conditions.md)): Jetzt ausprobieren, später bezahlen – Programmübersicht Wenn Sie ein Produkt im Rahmen des Programms "Jetzt ausprobieren, später bezahlen" bestellen, wird Ihnen der Betrag nicht sofort in Rechnung gestellt. Die Zahlung wird zum Zeitpunkt des Kaufs autorisiert und zurückgestellt. Sie haben ab dem Lie ## So zitieren Sie BIORESTORE. “BIORESTORE FAQs - Everything you need to know”. BIORESTORE, 2026-11-12. https://bio-restore.clearagency.ai/de/faqs (abgerufen am ). ## Unternehmen und Kontakt - **Unternehmen:** BIORESTORE - **Adresse:** Gästrikegatan 14 113 56 Stockholm Sweden, 113 56 Stockholm - **Allgemeine Anfragen:** [hello@bio-restore.com](mailto:hello@bio-restore.com) - **Über uns:** Bereitstellung wissenschaftlich fundierter, nachhaltiger Laundry Re-Tergent™-Behandlungen für die Modebranche und Ihre Garderobe. **Weitere Sprachen:** [Dansk](https://bio-restore.clearagency.ai/da/faqs.md) · [Français](https://bio-restore.clearagency.ai/fr/faqs.md) · [日本語](https://bio-restore.clearagency.ai/ja/faqs.md) · [Latviešu](https://bio-restore.clearagency.ai/lv/faqs.md) · [Nederlands](https://bio-restore.clearagency.ai/nl/faqs.md) · [Svenska](https://bio-restore.clearagency.ai/sv/faqs.md) · [English](https://bio-restore.clearagency.ai/faqs.md) --- [Auf der Website ansehen](https://bio-restore.clearagency.ai/de/faqs) · [Website-Index für KI-Agenten (llms.txt)](https://bio-restore.clearagency.ai/de/llms.txt)